Connect the dots!
Within the current Cloud Business Model we would find 1) hosted applications to which we outsource data (salesforce.com is one example), 2) the external cloud (servers provided by a cloud provider outside the firewall) and 3) the internal cloud (servers provided inside the firewall). We have over the last 12 months seen 2 trends...
I have previously introduced “non traditional IT” notions such as ”Time to Market”, “Cloudsource”, ”Make or Buy”, “Cost and Demand drivers”, “An IT Business Model and Value Proposition” and ”An IT service Strategy”. Within this context I believe that a new notion and function will have to be instored, the IT department as effective broker of services...
A focus on Service Management and cloud computing would be a first logical step. But for these initiative to succeed the CIO needs to understand, how do we as Internal service provider: - Deliver services to the needs of the business on target in a “Time to Market” perspective (Business (IT) Value Proposition), - Conduct...
The IT Roadmap is critical as a communication tool (you do not want to present your IT Strategy as an activity diagram…) but needs to be “rolled out” with an effective IT Service Strategy supported by a coherent EA. The IT Roadmap spells out how do we support the execution of the business strategy...
http://www.enterprisecioforum.com/en/video/jacobs-engineering-let-end-users-have-any-device-they-want#comment-586 http://www.enterprisecioforum.com/en/video/integration-extends-all-systems-jacobs-engineering http://www.enterprisecioforum.com/en/video/challenge-your-cios-fear-not-always-bad
The authority of the IT Department can only be confirmed as it delivers cost effective services in a time to market perspective to the business lines in order to deliver to the set business objectives and strategy, to authoritively impose non adapted technology soltions on the business will not. The fact that we often...
Would you sign up to run a retail business operation where you do not know what clients consume which product / service at a specified quantity and subsequently be billed for their consumption (nor how you will finance the future run and build)? This is however the reality for most CIO’s! The focus of...
To run a cost effective IT Operation that delivers to business expectations and leverages the execution of the set strategy (1) you would need to build a clear IT Service Strategy (what services do we deliver to the business) with Total Cost of Ownership per user with: cost (how much does each service cost), consumption...
As you move to the cloud, ensure that you secure your IT Delivery capabilities ( See Cloud Strategy & Implementation Lesson Learned performed by Daud Santosa Chief Technology Officer at the department of interior national business center) with spelled out business objectives to which the IT organisation can deliver with an effective Service Strategy to...
An actionable service catalog that includes a business process management (BPM) engine is the key to build an effective IT Service Strategy achieving compliance with industry best-practice frameworks such as CMMI, COBIT, ITIL, ISO, and even Six Sigma. The Service Catalog is most prominently defined as the cornerstone of ITILv3. An effective Service Catalog...
