But a business strategy executed with effective processes (industrialised with IT when needed) and leveraged by a coherent IT Service Strategy make common sense! See http://pscommunicate.com/blog/2011/02/26/itil-valit-cobit-riskit-cmmi-leveraged-with-ea-effective-business-it-governance/ We all know that six sigma was invented by Motorola, what few of us know is that six sigma almost put Motorola as well as 3M out of...