Do you run IT as a Service Business?
The IT service proposition is aligned to the business strategy:
•Stakeholder expectations are understood and IT propose a
service portfolio that correspond to Demand and Cost drivers
•Business Contribution, Cost, Consumption & Chargeback identified
•Perfect order business transactions focus
•Services are effective (demand and cost drivers identified)
•Services are competitive (Benchmark Industry Market Forces)
•IT delivers service innovations to improve competitiveness
•IT Contributes to Business Objectives
